Frequently Asked Questions
FAQs
What makes The Ponderosa Estate so unique?
At The Ponderosa Estate, our devoted care team—known affectionately as the Ponderosa Family—is at the core of everything we do. We foster a warm, family-oriented atmosphere and are committed to consistency and compassion. Our staff enjoy long tenures, which means your loved one benefits from dependable, familiar care.
What happens if Mom or Dad doesn’t eat? Is the food good?
Nutrition matters to us. Our full-time chef crafts meals that are both delicious and customized to individual dietary needs. If someone isn’t eating well, we act quickly: we work together with them (and you, when possible) to find meals they enjoy, while making sure their nutritional needs are met.
How do you keep residents active?
At The Ponderosa Estate, we offer a wide variety of daily social and recreational activities to engage residents physically, mentally, and emotionally. From group fitness classes and art workshops to community outings and special events, there’s always something enriching to enjoy.
What services do you provide?
We aim to address every aspect of our residents’ well-being. Our services include:
- On-site salon and grooming services
- Assistance with personal care, housekeeping, and meal preparation
- Specialized Memory Care support for those with dementia or Alzheimer’s
Do you have private rooms?
Yes. We offer private rooms with private bathrooms in select units, designed for comfort, privacy, and a homelike feel.
Do you help with medication administration?
Absolutely. Our trained care team oversees medication administration to ensure that medications are taken safely, correctly, and on schedule.
Do you use levels of care pricing?
No—we do not use levels of care pricing. At The Ponderosa Estate, we deliver comprehensive care without hidden fees. As health needs change, our support adapts without surprise upcharges.